Help and FAQ
Generalities
How do I know if your product is suitable for my child?
The recommended age for the use of the toy is specified in the product sheet. The majority of our carriers are designed for children from 1 to 3 years old and our pedal cars for children from 3 to 6 years old. The dimensions and weight of the product are also specified in the product sheet. - Sublimes, Legends, Bolides collections: 1m20
Our go-karts also have adjustable pedals in three positions to adjust the cockpit to the child's growth.
Cars in the Bolides and Sublimes collections are equipped with a seat that can be adjusted in two positions.
Do you offer cars for children over 6 years old?
We offer cars for children from 1 to 6 years old. Don't hesitate to follow our news on social networks to be informed of Baghera.
How do I know if the product I want to order is in stock ?
The availability of our products is indicated in the product sheet below the price. If the mention "in stock, immediate shipment" appears, then the product is in stock and can be shipped to you as soon as possible.
How can I get the assembly instructions for my product?
The assembly instructions are supplied with the package on delivery. In case of loss of the document, you can download it in PDF format on the page of the concerned product in the tab " Assembly ".
Do you offer the assembly of your products ?
We do not offer the assembly of our products. If you encounter problems with the assembly, please do not hesitate to write to us via our contact form . Don't forget to bring the assembly instructions with you.
Do you offer gift wrapping ?
Unfortunately, we do not offer gift wrapping services.
Do you offer quantity discounts?
We do not offer quantity discounts. However, you can take advantage of current offers (free delivery, promotional codes, etc.).
How to adjust the car pedals ?
To adjust the car pedals, you need to insert a small screwdriver in the center of the pedal, in the hole provided for this purpose, in order to block the axis of rotation of the pedal. Then use pliers to unscrew the bolt from the pedal. Repeat the procedure to secure the pedal in another location.
Our pedal and carrier cars are perfectly functional. The wheels and the steering wheel turn, allowing the carrier or car to be steered in all directions, just like a real car.
What safety instructions must I observe?
All safety information is specified in the installation instructions and in the "Safety information" tab of the product data sheet. It is essential that this information is followed to ensure optimal use of the toy and the safety of your child.
On which surfaces can we use our pedal and carrier cars ?
Strong and manoeuvrable, our pedal and carrier cars can drive on all hard surfaces, interior and exterior (parquet, tiles, asphalt, grass, gravel, etc.).
How to maintain my pedal car or my carrier ?
Our products are designed to require no special maintenance. It is recommended to store Baghera pedal and carrier cars indoors, away from the sun and humidity.
Where to store your products ?
It is recommended to store Baghera pedal and carrier cars indoors, away from the sun and humidity.
Where are your toys made ?
Our toys are created and developed in France by a team of talented designers. Production is outsourced and entrusted to our partners, subcontractors, in several countries. They are selected with the greatest attention. We pay particular attention to the respect of the standards in force in terms of safety and our collaborators ensure a regular control and a permanent follow-up of the toys produced.
What is the life span of your toys?
Made mainly of metal and rubber, our toys have no limited life span and are designed to last for generations.
How can I get a spare part that is not on your site ?
If you are looking for a specific part, not available on our website, please use the contact form to make a request. Don't forget to specify the reference of the model concerned.
